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Old Iron Doors - Terms and Conditions
of Sale
PAYMENT
TERMS:
Old Iron
Doors, LLC hereinafter referred to as OID, LLC requires a 50 % deposit at order
acceptance. No order shall be finalized nor accepted as a finalized order until
funds for an order have been deposited into an OID, LLC Bank Account and cleared
through the Institution upon which those funds are drawn. Once a deposit for
an order has cleared the Institution upon which the funds are drawn, the deposit
shall constitute acceptance of the terms and conditions of sale as defined
herein between customer and OID, LLC. Final payment, including all freight and
installation charges shall be due prior to product being released to a freight
carrier for shipment and prior to local delivery of product. All actions for
collections shall be subject to reasonable attorney’s fees and court costs. All
pricing is subject to change without notice prior to order acceptance as defined
herein.
Deposits
and payments should be made to OLD IRON DOORS, LLC, and sent to our mailing
address as shown below:
Old Iron
Doors, LLC
3011Dublin Circle
Birmingham, AL 35022
FREIGHT:
When product is placed for shipment with any
Freight Carrier, said product shall become the sole property of Buyer. Any
issue, whatsoever, in regards to product loss or damage in transit shall rest
explicitly between Buyer and Freight Carrier. OID, LLC custom crates all
products for safe job site delivery. Additional manpower or a forklift is
required. INSPECT YOUR SHIPMENT THOROUGLY WHEN IT ARRIVES. Report for loss or
damaged shipments, must be made promptly by the customer to the Freight Carrier,
not OID, LLC.
Unless otherwise agreed upon by the parties, all
orders shall be shipped prepaid, with freight and crating charges added to
invoice. Shipments will be made by the most expeditious and economical means
available to OID, LLC, unless other specific shipping instructions are
indicated.
FINAL
PAYMENT shall be due prior to shipment. Tracking information on product
shipment is available upon request.
CHANGES
AND CANCELLATIONS: All product manufactured shall be considered custom. The
design of a door once placed with and accepted by OID, LLC is noted on an order
form and may only be altered relative to production schedule, and only upon
terms, which will indemnify OID, LLC against loss.
A door
manufacturing order once placed with and accepted by OID, LLC and subsequently
cancelled shall be subject to deposit forfeiture. A stocking fee not to exceed
50% of the full list price may also be imposed at OID, LLC’s sole and absolute
discretion and may be relative to time of cancellation.
RETURNS:
All product manufactured shall be considered custom. Merchandise cannot be
returned without a Return Material Authorization (RMA). Unauthorized returns
will be refused and returned to sender at their expense. All claims for
defective merchandise, billing errors, etc. must be made in writing to OID, LLC
within 7 days from date of arrival. In no event shall any product manufactured
over 66 sq. ft. in total size be authorized for return.
WARRANTY: OID, LLC warrants all Goods against manufacturing defects for 5 years
on the product itself, 1 year on the finish, and will repair or replace, at
OID’s, LLC sole discretion, all defective Goods. This warranty excludes
installation, weather-stripping, finish weathering. Glass,
threshold, door sweeps, locks, window
locks, roller catchers, flush bolts and all other hardware carry hardware
manufacturer warranty. All product finishes may age relative to exposure. In
time finish may rub off in places due to frequency of use. OID, LLC does not
consider this to be a defect, but rather a normal process, which cannot be
avoided, and over time enhances the naturally aging appearance of the metal. All
OID, LLC iron components are hand crafted. Some designs may dictate that slight
variances occur to preserve strength and rhythm. OID, LLC reserves the right to
make minor design adjustments in the spirit of this strength of rhythm. All
product manufactured by OID, LLC is “one of a kind” and as such may contain
variations in color from any samples presented. There may also be slight
variations in form and functionality of the product that may be different from
any product inspected or viewed by customer. OID, LLC does not consider such
“variations” to be defects, but rather a natural characteristic of the product
that enhances its value and defines it as “one of a kind”. Such “variations”
include but are not limited to hardware positioning and forces necessary to
operate same, smoothness of edges on the ornamental iron designs.
OID, LLC
assumes no liability for any labor charges regarding the installation, removal
or reinstallation of doors. Damages caused by accident, misuse, abuse or
improper installation are not covered by this warranty. All disputes relating in
any way to these Terms and Conditions of Sale shall be resolved in the State of
Alabama and Alabama State Law shall govern such disputes.
SERVICE
CALLS: All service calls carry an hourly rate of 60 dollars per hour. Any items
covered by existing warranty will be credited against the service call.
Travel
time from shop to location and return shall be charge at the hourly rate of 60
dollars with a minimum of one hour minimum.
ARBITRATION: Any dispute, controversy or claim arising out of or in connection
with this agreement will be settled by binding arbitration in Birmingham,
Alabama, United States of America in accordance with the applicable rules for
expedited review of (and by an independent arbitrator selected by) the American
Arbitration Association, and the decision of such arbitrator, including any
award of attorney’s fees and coast, may be entered into any court with
jurisdiction.
DISCLAIMER: OID, LLC makes no claim whatsoever express or implied as to the
security features of this product on the intent of its use. Terms and conditions
are subject to change at any time without prior notice. OID, LLC shall not be
responsible for changes occurring to the product by forces exerted upon product
by virtue of settling conditions which naturally occur over time.
E-mail us: sales@oldirondoors.com
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